Sewell Direct Return Policy
At Sewell Direct, we stand behind our electronics with a 30-day satisfaction guarantee, allowing you to return items for a full refund or exchange if they do not meet your connectivity needs. All returned products must be in their original packaging with all included accessories and cables to ensure a smooth processing experience.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the request process.
Pack Your Items
Securely place the electronics and all original components into a shipping box to prevent damage during transit.
Label and Ship
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned hardware, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing